Privacy Policy

Effective date: October 15, 2026

This Privacy Policy covers the GENEVO LP pages for the United States and Canada at genevolp.com/us: the product page, the specifications and the user manual. Questions you send from these pages go to GENEVO Systems LLC (“GENEVO America,” “we,” “our,” or “us”). The website genevolp.com is operated by GENEVO s.r.o., the maker of GENEVO products, in Prague, Czech Republic.

Information we collect

• Contact form. When you send us a question, we receive your name, your email address or phone number, and your message. The message is emailed to GENEVO America, and a copy is stored on our web server so that no inquiry gets lost.
• Visit data. For visitors from the United States, Google Analytics collects information about the visit: the pages you view, your browser and device type, your approximate location, and how you reached our website.
• Technical data. Our web hosting provider and Cloudflare, which delivers our pages, process technical data such as your IP address to deliver the website and keep it secure. We use the country detected from your IP address to show you the right regional page and to decide whether Google Analytics runs.

How we use information

• To answer your questions about the GENEVO LP and help you find an authorized GENEVO installer.
• To see how many people visit these pages and which pages they read, so we can improve them.

We do not use this information for advertising.

Cookies and analytics

For visitors from the United States, we use Google Analytics, a service of Google LLC, to count visits and see which pages are viewed. Google Analytics sets cookies and receives information such as your browser, device type, approximate location, and how you reached our website. We do not send your name, email address, or phone number to Google Analytics. These pages set no advertising cookies and use no advertising tags. Visitors from outside the United States are measured only if they have agreed to statistics cookies on genevolp.com.

The website also uses a session cookie that keeps the contact form secure.

You can block or delete cookies in your browser settings, or install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout. Our website does not respond to “Do Not Track” browser signals.

Sharing

We do not sell your personal information and do not share it for targeted advertising. Service providers process information for us: Google (analytics), Cloudflare (website delivery and security), our web hosting provider, and our email provider. When you ask us to put you in touch with an authorized GENEVO dealer, we pass your contact details and your question to that dealer so they can reply. We may also disclose information when the law requires it.

Your choices and rights

You can ask us at any time to access, correct, or delete the information you sent us, or to stop contacting you. Email support.us@genevo.com or call +1 (844) 436-3861. Depending on the state where you live, you may have further rights under state privacy laws; we will respond as those laws require.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information.

Children

These pages are not directed to children under 13, and we do not knowingly collect information from them.

Other websites

These pages link to other websites, such as genevo.com for finding an installer. Those websites have their own privacy policies.

Changes to this policy

We may update this Privacy Policy. Changes will be posted on this page with a new effective date.

Contact

GENEVO America (GENEVO Systems LLC)
Email: support.us@genevo.com
Phone: +1 (844) 436-3861